How a Travel Company Used an AI Chatbot for Smooth Booking and Higher Conversions
A leading travel company wanted to improve its customer booking experience and boost conversions. We implemented a smart AI chatbot that offered real-time assistance, answered travel queries 24/7, and guided users through personalized booking options. This seamless interaction reduced booking friction and helped users complete their journeys faster. As a result, the company saw a 35% increase in conversions and a significant drop in abandoned bookings. The AI chatbot not only enhanced user satisfaction but also streamlined customer support, saving time and operational costs.